Guide · Viewing

Flat viewing in Vienna: documents to bring and scams to avoid

When ten people view the same flat, the one with a complete folder and good questions gets it. And when a deal looks too good, it is often not real.

Updated 23 October 2026

Bring this to a viewing

  • Passport or ID card, and your residence permit if you are not an EU citizen.
  • Your last three payslips, an employment contract, or proof of a scholarship or other income.
  • A credit report from KSV1870 (Selbstauskunft, you can request it yourself) if the landlord asks.
  • Your current Meldezettel, and a guarantor's declaration (Haftungserklärung) if your income is low.
  • A short self-introduction: who moves in, job or studies, why this flat.

Ask these questions

  • Exactly how much is the warm rent, and what is included (heating, hot water, electricity)?
  • Is it a main lease (Hauptmiete) or a sublet (Untermiete)? For how long?
  • How much deposit, and is there any Ablöse or fee?
  • What type of heating, and what is the energy rating (HWB value in the Energieausweis)?
  • When can I move in, and when will you decide?

Warning signs of a scam

  • The landlord is “abroad” and wants to send the keys after you pay.
  • Deposit or first rent before any viewing, via Western Union, crypto or a “trust service”.
  • A central, large flat far below the usual price: the median here is €22.2 per m², so a deal at half that is suspicious.
  • Pressure to decide today, or a copied passport sent to “build trust”.

After the viewing

Send a short thank-you message the same day with your documents. Pay nothing before you have signed a contract and seen the flat. If something feels wrong, check Watchlist Internet, which collects current scams in Austria.

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Questions

What documents do I need to rent a flat in Vienna?

ID, proof of income (three payslips or a contract), often a KSV credit report, your Meldezettel, and sometimes a guarantor's declaration.

How do I recognise a rental scam in Vienna?

No viewing, a landlord abroad, payment before you see the flat, unusual payment methods and a price far below the market. Never pay before signing and seeing the flat.

What should I ask at a flat viewing?

The gross rent and what it includes, main lease or sublet, the term, the deposit, any Ablöse, the heating and the move-in date.

Official sources

General information, not legal advice. Rules change; check the official sources linked above for your case.

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